I got a nice email today from the General Manager of Administration for the Minneapolis Parks and Recreation:
Mr. Foreman,
I received your complaint on open skating at Parade – I oversee the ice area operation. I would like to start by apologizing and offering you an hour of ice time at no charge for your daughter and her friends to skate at Parade Ice Garden. You can contact Reggie Krakowski, the manager at Parade to redeem this. I hope this will compensate you for the inconvenience.
Our open skaters generally know to check in advance, so this is rarely a problem. If you plan another event at Parade (and we hope you will) please call in advance and reserve the ice for your party. Parade Ice Garden is 100% supported by fees, there are no tax dollars used to support the operation. As such, we always want to make sure our customers are satisfied with our service. Thanks, Don.
Don Siggelkow
General Manager of Administration
Minneapolis Park and Recreation Board
This is a follow-up to this email I had sent them.
I guess we’ll have to try and organize another skating party now.